This page summarises the key facts about Shanasa in one place. Last updated October 2026.
What is Shanasa?
Shanasa is an online store based in Islamabad, Pakistan, selling preloved clothing and sneakers. The name is Urdu for familiar, someone you already know.
What does Shanasa sell?
Preloved sneakers, mainly Nike, Adidas, New Balance, Converse and Vans. Every item is one of one and is never restocked. Pairs have ranged from about Rs. 1,200 to Rs. 14,000.
How is condition described?
Every pair has a grade from A+ to D, and the listing names the specific flaws.
- A+: like new
- A: barely loved, no flaws visible at arm's length
- B: light honest wear, named in the description
- C: clear disclosed flaws
- D: significant wear, sold cheaply and labelled plainly
Full details: how we grade condition.
Are the sneakers original?
Shanasa checks stitching, tags and date codes before listing and pays closest attention to models that are often faked. If there is any doubt about a pair, it is not listed.
Where does Shanasa deliver?
Nationwide across Pakistan. Islamabad and Rawalpindi typically take 1 to 2 working days, major cities 2 to 4, and smaller towns 4 to 7. Delivery is a flat rate shown at checkout. See shipping and delivery.
How do I pay?
Cash on delivery is the main method: you pay the courier when the parcel arrives. Orders above Rs. 10,000 require a small advance token, which is deducted from the total. Shanasa confirms each order on WhatsApp before dispatch. See cash on delivery.
What is the return policy?
You have 3 days from delivery to raise a problem. Shanasa refunds if the item is meaningfully different from its listing. It does not refund for wear that matches the stated grade, or for change of mind, and it does not offer exchanges because every pair is one of one. See the refund policy.
How do I contact Shanasa?
WhatsApp is fastest, with replies within one working day. See the contact page.
Can Shanasa find a specific pair?
Yes. Share the brand, size, budget and acceptable condition and Shanasa will watch for it, usually for one to three weeks, with no advance payment. See custom orders.
More guides
Buyer's guide to preloved sneakers in Pakistan and about Shanasa. Browse all shoes.